Shopbop was founded in 2000 as a modestly sized boutique and has since become a leading fashion retailer. Shopbop has a wide selection of designer brands in every style and for every occasion. Shopbop strives to always be improving and always having the latest fashion trends. Shopbop has been mentioned in the media and the Wall Street Journal has said that Shopbop has the best customer service. Shopbop is also mentioned in fashion magazines like Vogue, Harper’s Bazaar and Elle. In 2006 Amazon acquired Shopbop and was able to expand the services offered and provide even better customer service.
What are the shipping policies?
Shopbop offers free two day shipping for all orders. If you would like to receive your order faster you can choose Next Day shipping for an additional $25 shipping charge. Orders that are placed before 5PM CST will begin processing immediately and are guaranteed to arrive on the date given when ordering. Shopbop does ship to military (APO, FPO, DPO) addresses for free using USPS Priority Mail. The delivery times for shipping to these addresses are not guaranteed and do vary. Shopbop also ships to Canada and internationally. All shipping methods are free to Canada and for Express delivery Shopbop Global Shipping are added to order and prepaid. For Express delivery and Postal delivery the custom fees are due on delivery. For other countries shipping is free for orders over $100 and $10 for orders under $100. For international the same shipping methods are available which are Shopbop Global Shipping (only shipping method that includes custom fees), Express delivery, and Postal delivery.
What is the return policy?
For United States orders can be returned free of charge with a free prepaid return label within 15 days of date received. To return complete the return form that is included in the order and repackage. You can then drop off your package at the nearest USPS mailbox or post office. Orders that are returned after 15 days will incur a $10 fee. Your return then will be processed within 5 business days of date order is received. For international orders you need to log on to your account and select Order History and then click the Return Items button. Returns are returned with DHL and you can use the calculator in the returns section to calculate the return shipping charge.